Twenty-One Rules For Getting More From Meetings
excerpt from Mackenzie, R. Alec, The Time Trap, (New York: McGraw-Hill,
1972), p. 110-112.
In summary, 21 suggestions for limiting the time wasted in meetings are listed
below. They are separated into categories pertaining to before, during, and after the meeting takes
place.
Before
- Explore alternatives to meeting.
- A decision by the responsible party
often eliminates the need for group action.
- A conference call
may substitute for getting together.
- Postpone the meeting.
Consolidate the agenda with that of a later meeting.
- Cancel the meeting.
Ask yourself, "Is his meeting necessary?"
- Send a representative.
This gives a subordinate experience and saves your time.
- Limit your attendance.
Attend only for the time needed to make your contribution.
- Keep the participants to a minimum.
Only those needed should attend.
- Choose an appropriate time.
The necessary facts and people should be available. Schedule the
meeting for before lunch, another engagement, or quitting time if this is appropriate to the type
of meeting being called.
- Choose an appropriate place.
Accessibility of location, availability of equipment, size of
the room, and so forth are all important.
- Define the purpose clearly
in your own mind before calling the meeting.
- Distribute the agenda in advance.
This helps the participants prepare--or at least forewarns
them.
- Compute the cost per minute of meeting
by figuring the total salaries per minute, adding
perhaps 35 percent for fringes Assess the cost of starting late and of the time allocated to the
topics on the agenda.
- Time-limit the meeting and the agenda.
Allocate a time to each subject proportional to its
relative importance.
During
- Start on time.
Give warning; then do it. There is no substitute.
- Assign timekeeping and minutes responsibilities.
Keep posted on the time remaining and the
amount behind schedule if any.
- Hold a stand-up meeting if appropriate.
This speeds deliberations. Try it on drop-in
visitors.
- Start with and stick to the agenda.
"We're here to... The purpose of this meeting is... The
next point to be decided is... "
- Control interruptions.
Allow interruptions for emergency purposes only.
- Accomplish your purpose.
What was the specific purpose of the meeting -- to analyze a problem,
to generate creative alternatives, to arrive at a decision, to inform, to coordinate? Was it
accomplished?
- Restate conclusions and assignments
to insure agreement and to provide reinforcement or a
reminder.
- End on time.
Adjourn the meeting as scheduled so that participants can manage their own time.
Placing the most important items at the start of the agenda insures that only the least important
will be left unfinished.
- Use a meeting evaluation checklist as an occasional spot check.
Questions should be answered
by each participant before leaving. Was the purpose of the meeting clear? Was the agenda received
in advance? Were any materials essential for preparation also received in advance? Did the
meeting start on time? If not, why not? Was the agenda followed adequately, or was the meeting
allowed to wander from it unnecessarily? Was the purpose achieved? Were assignments and deadlines
fixed where appropriate? Of the total meeting time, what percentage was not effectively
utilized? Why? The evaluations, unsigned, should be collected for the chairman's immediate
review.
After
- Expedite the preparation of the minutes.
Concise minutes should be completed and distributed
within 24 hours if possible or 48 hours at the outside. If people can rely on receiving
well-written minutes, those who really aren't needed will be freed from attending. Minutes are
also a reminder and a useful follow-up tool, as shown in the next suggestion.
- Insure that progress reports are made and decisions executed.
Provide follow-up to insure the
implementation of decisions and checks on progress where warranted. Uncompleted actions should be
listed under "Unfinished Business" on the next meeting's agenda.
- Make a committee inventory.
Survey all committees, investigating whether their objectives
have been achieved and if not when they can be expected to be. Abolish those that have
accomplished their intended purpose.
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